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Returns Information

Returns Information

We hope you are delighted with your order. However, if you are not happy with a product you may contact us via email (shop@macmillan.org.uk) phone (0203 640 7550) or post (address below) to cancel this order within 14 days of receipt.You can also use the standard cancellation form if you wish.


Please return the item to us in its original condition within 14 days of cancellation. We will refund the cost of the goods and of standard delivery within 14 days of receipt of the goods or proof of posting. We ask that you arrange and pay for their return.

Please return to:

Macmillan Cancer Support

1 Apollo Rise

Farnborough

GU14 0GT

Please keep your proof of posting. In the event of goods being faulty, we will cover the cost of postage.

Full Cancellation and Refund terms may be obtained on request by phone, post or viewed at:http://shop.macmillan.org.uk/terms-and-conditions.html


Product recall - Pack of 3 Lollipop erasers MCS1707



The safety of our customers is very important to us, so as a precaution we are recalling our pack of three lollipop erasers (MCS1707) from sale. This is because we have identified a potential issue with these items being mistaken for real lollipops. We have had no reported incidents, but are recalling this product as a precaution.

This product has been sold by Macmillan Cancer Support Sales Ltd since 3rd August 2016.

 

Customers who have bought this product can call our customer services team on 020 3640 7550 to receive a full refund

 

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