Delivery information –
Macmillan Shop products -
Delivery Methods
We use the following delivery methods:
- Standard delivery: Royal Mail 2nd Class, 2-3 working days (Mon-Sat)
- Tracked delivery: Hermes Next-Day, 1 working day (Mon-Sat)
All our delivery partners are unable to deliver on Sundays or bank holidays.
Delivery Charges
The cost for delivery depends on the items in your order and will be displayed in the checkout. We typically charge:
- Free standard delivery on all shop orders over £40
- £3.95 for Standard delivery
- £5.95 for Tracked delivery
Order processing times
The working days for our warehouse are Monday to Friday. We are unable to process or ship orders on weekends or bank holidays.
Orders placed before 1pm will be processed and shipped on the same working day. For orders placed after 1pm, this will be the next working day.
Example 1: if you order before 1pm on a Friday and use next-day delivery, your order will be processed same-day and should arrive on Saturday.
Example 2: if you order after 1pm on Friday (or on a weekend or bank holiday) and use next-day delivery, your order will be processed on the next working day (e.g. Monday) and arrive the following day (e.g. Tuesday).
GoodPost products –
Personalised greetings cards:
Delivery Information
We use the following delivery methods:
- For Personalised Greetings Cards only: Royal Mail 1st Class, 1 working day (Mon-Sat)
All our delivery partners are unable to deliver on Sundays or bank holidays.
Whilst over 95% of orders arrive on your chosen date, there is a chance it will arrive on the next working day.
Delivery Charges
The cost for delivery depends on the items in your order and will be displayed in the checkout. We typically charge:
- £1.15 for Personalised Greetings Cards
Order processing times
If your order is being shipped direct to the recipient, the card will be printed and despatched in time to arrive on the date you selected. We can't 100% guarantee delivery times, so we recommend ordering as early as possible and choosing a delivery date one day early just to be safe.
If your order is shipped to yourself, it will be shipped the next working day via Royal Mail 1st Class.
Flowers and Plants:
All our plants and flowers are supplied and dispatched by Bunches and can be sent to you or directly to your chosen recipient, to arrive on your chosen date.
If delivering straight to a loved one, please enter their delivery address as "Shipping Address" when prompted in checkout.
Delivery Methods
We use the following delivery methods:
- Royal Mail tracked 24, 1 working day (Mon-Sat)
All our delivery partners are unable to deliver on Sundays or bank holidays.
Whilst over 95% of orders arrive on your chosen date, there is a chance it will arrive on the next working day.
Unfortunately, we are unable to deliver flowers and plants to Northern Ireland or Jersey at this time.
Please allow 1-2 extra days for delivery for the following postcodes: delivery may take slightly longer to arrive: AB30-63, DD8-10, FK19-21, G83-84, GY1-9, HS1-9, IV1-39, IV40-56, IV57-63, IM1-9, IM99, JE1-3, KW1-18, KA27-28, PA20-80, PH1, PH5-16, PH17-50, PO30-41, SY23-25, SA20, TR12, TR19, TD15, TR21-25, ZE1-3
Delivery Charges
Price includes next day or named day delivery
Order processing times
Orders placed before 1pm will be processed and shipped on the same working day for next day delivery orders. For orders placed after 1pm, this will be the next working day.
Example 1: if you order before 1pm on a Friday and use next-day delivery, your order will be processed same-day and should arrive on Saturday.
Example 2: if you order after 1pm on Friday (or on a weekend or bank holiday) and use next-day delivery, your order will be processed on the next working day (e.g. Monday) and arrive the following day (e.g. Tuesday).
Orders placed with a future delivery date will be processed and shipped in time to be received on your selected delivery date.
Letterbox gifts:
All of our Letterbox Gifts are supplied and dispatched by a third party provider and can be sent to you or directly to your chosen recipient, to arrive on your chosen date.
If delivering straight to a loved one, please enter their delivery address as "Shipping Address" when prompted in checkout.
Delivery Methods
We use the following delivery methods:
- Royal Mail tracked 24, 1 working day (Mon-Sat)
- Royal Mail tracked 48, 2-3 working days (Mon-Sat)
All our delivery partners are unable to deliver on Sundays or bank holidays.
Whilst over 95% of orders arrive on your chosen date, there is a chance it will arrive on the next working day.
Delivery Charges
Price includes next day or named day delivery
Order processing times
Orders placed before 1pm will be processed and shipped on the same working day for next day delivery orders. For orders placed after 1pm, this will be the next working day.
Example 1: if you order before 1pm on a Friday and use next-day delivery, your order will be processed same-day and should arrive on Saturday.
Example 2: if you order after 1pm on Friday (or on a weekend or bank holiday) and use next-day delivery, your order will be processed on the next working day (e.g. Monday) and arrive the following day (e.g. Tuesday).
Orders placed with a future delivery date will be processed and shipped in time to be received on your selected delivery date.
Hampers:
Our hampers are supplied and dispatched by a third party provider and can be sent to you or directly to your chosen recipient, to arrive on your chosen date.
If delivering straight to a loved one, please enter their delivery address as "Shipping Address" when prompted in checkout.
Delivery Methods
We use the following delivery methods:
- Fedex – next day delivery (Mon-Fri)
- Parcelforce- next day delivery (Mon-Fri)
- Evri – Letterbox hampers only – next day delivery (Mon-Friday)
All our delivery partners are unable to deliver on Saturdays, Sundays or bank holidays.
Whilst over 95% of orders arrive on your chosen date, there is a chance it will arrive on the next working day.
Delivery Charges
Price includes next day or named day delivery
Order processing times
All orders for next-day delivery must be with us by 1 pm Monday – Thursday. Orders received by 1 pm on a Friday will be delivered on Monday. (Except for any out-of-area postcode delivery addresses). Delivery on a Saturday or Sunday is not available, we need to of received these by 1 pm on a Friday. On Bank Holidays there will be no carrier collections or delivery.
Unfortunately, we are unable to deliver Hampers to Northern Ireland or the following postcodes at this time PO30-41, TR21-25, AB30-63, HS, IV1-63, KA27-28, KW1-18, PA20-80, PH1, PH50, ZE, FK19-21, TD15, HS, ZI, DD8-10, G83-84, IM1 – 9, IM99, JE1-3, GY1-9
Age Verification will be requested on delivery of hampers containing Alcohol. Please be aware that the recipient may be asked for proof of age upon delivery. Delivery will be made by FedEx and they will check the age of anyone buying restricted products who they believe to be under 25. Please be aware that the recipient may be asked for proof of age upon delivery. See below for a list of IDs we accept as proof of age.
- Current (within shown expiry date) passports or an equivalent form of identification such as a national identity card with a photo and date of birth (all nationalities)
- Current (within shown expiry date) photographic driving licences or provisional licences and date of birth (all nationalities)
- I. electoral ID cards (accepted in Northern Ireland)
- Military IDs with a photo and date of birth (UK only)
- Cards with a PASS logo (hologram below) such as Citizen, Connexions, Validate or Young Scot
- Biometric residence permits (BRPs)