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How we use cookies

We use cookies and similar technologies (also known as tags/pixels/beacons/floodlights) on our websites to personalise content and digital advertising, provide social media features and analyse traffic. This policy refers to both 'cookies' and 'similar technologies' as cookies.

You can accept all the cookies that we use by clicking on the 'Accept Cookies' button displayed on our cookie banner. If you’d rather decide what cookies are set, you can choose your preferences by clicking on 'Cookie Settings'.

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How do we use cookies and similar technologies on this website?

We use cookies and similar technologies such as tags, web beacons and log files to:

  • facilitate users' ability to navigate through the website.
  • ascertain whether the website is operating effectively.
  • compile statistics on how our website is being used, which can help us to improve our website and online services.
  • personalise and improve the service we offer you by understanding your preferences and establishing which areas of the website are most relevant to you.

We also use cookies to make sure we keep your information confidential and secure as you move through secure or password protected areas of our websites.

Some of the cookies that we use are 'Session Cookies' which are deleted when you close your browser. Others remain on your browser or device until they expire or you delete them from your browser history – these are known as 'Persistent Cookies'.

All cookies have an 'owner' which can be identified by looking at the domain (i.e. the company or website name in the cookie). Cookies can either be first-party (i.e. they’re owned by the website who set them) or third-party (i.e. they’re not owned by the website who set them). We use both first-party and third-party cookies on our websites.

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Categories of cookies used by Macmillan

Below is a list of the main cookies we use on this website. The categories we have used are based on the International Chamber of Commerce’s Guide for Cookie categorisation. If you would like more information, you can email our Web team.

Third-party cookies

So we can make improvements to our websites, take steps to ensure that our online advertising is cost effective, and provide you with content and ads that we think you’ll find interesting, our sites place cookies which are owned by third-party suppliers. 

Further details about the main suppliers that we use and links to their privacy information is provided below: 

Google 

We use Google’s Marketing Platform cookies so that we can measure the impact of our digital advertising campaigns. This helps us to ensure that the money we spend on digital advertising is cost-effective. They also help us to serve adverts to people who have visited our websites and control the number of times that a website visitor sees an advert. 

We use Google Analytics 360 (GA360) cookies to help us measure how visitors use our websites. This helps us to improve peoples’ experience of using our sites and measure the effectiveness of our digital advertising campaigns.

Read Google’s privacy policy

Facebook

We use Facebook cookies so we can deliver adverts to website visitors who have a Facebook account as well as find Facebook customers with similar interests to the people who visit our website. We also use Facebook cookies to measure the effectiveness of our Facebook ad campaigns which, in turn, helps ensure that we’re using our resources effectively. For more information about how we use Facebook’s advertising services, please visit our Privacy Policy.

Read Facebook’s privacy policy

Hotjar

Like GA360, Hotjar is an analytics tool which helps us to monitor how visitors are using our website which helps us to improve user experience and take steps to ensure that can easily find what they are looking for.  

Read Hotjar’s privacy policy

You can find further information about the additional third-party cookies that we use by clicking on the links that are listed under 'Categories of cookies set by Macmillan'. 

Finally, some of our pages also contain embedded content such as You Tube videos, Twitter feeds and the Twitter Follow Button, the Facebook Like Button or Google+ Share button. If you click on this content, you will receive cookies delivered from these websites.

 

Shopify cookies

A company called Shopify supports this website and sets its own cookies to monitor how the site is being used, on the terms set out here. We do not have control over Shopify cookies as we do not set them so you will have to delete them from your browser if you want to reject them.

Managing cookies

You can control which cookies are set by clicking on 'Cookie Settings' on our cookies banner. You can amend your settings or withdraw your consent for cookies at any time by revisiting this policy and clicking on the 'Cookie Settings' button below.

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Changes to this policy and further information

We may update our use of cookies (as well as this policy) from time to time so please check regularly to keep up to date. You can also find out more about cookies at www.cookiepedia.co.uk and at www.aboutcookies.org.uk